TrueData Velocity 2.0
- How to change the Login ID and Password in Velocity 2.0 ? After subscribing for TrueData Velocity Plan, you would get an email from our bill... Updated by Jainesh J. 4 years ago
- Symbol Format For Weekly BANKNIFTY Options To know more about BANKNIFTY Weekly Options Click Here Value for a weekly expiring option... Updated by Jainesh J. 2 years ago
- 'Update from Feed' / 'Force Backfill' / 'Reload Historical Data' Update From Feed > The "Update from Feed' option is used to refre... Updated by Sourabh D. 4 years ago
- How to check the version of Velocity 2.0 installed ? Open Velocity 2.0 >>Click on About menu at the top, you would see a small pop-up windo... Updated by Sourabh D. 4 years ago
- How To Know My Subscription Details In Velocity 2.0 ? In Velocity 2.0 you can see your Subscription details like 1. Number Of symbols Allowed &am...
- What are the session timing settings for MCX ? 1. Amibroker intraday Settings:- 2. NinjaTrader 7:-3. Ninjatrader 8:- Happy Tradin... Updated by Aditya C. 6 years ago
- I am not able to export the IEOD data from Velocity 2.0? Query > I am using TrueData Velocity2.0 and I am trying to export...
- Server Maintenance Timing ! Maintenance Timings for TrueData WebSocket-API Trading Weekday(WS-API)... Updated by Sourabh D. 3 years ago
- New Symbol Base Detected - What do I do ? > Every day at 07:50 - 07:55 am, a new Master Symbol list is uploaded by th... Updated by Aditya C. 6 years ago
- How can I preserve / transfer the data saved locally in Velocity 2.0? Yes ! You can copy the entire database (which is just one file) and move it to another PC which has...
- 'Run database Maintenance' - What does it do ? The Velocity 2.0 database can easily handle a large amount of data. 4 GB of data in the db can be ha...
- How To Change the Host IP in Velocity 2.0 ? Step 1:Start Velocity & Open the front End >> Step 2:-Click on Login optionsSt... Updated by Kapil M. 6 years ago
- What is the meaning of these coloured dots in Velocity Velocity 2.0 is able to save Historical data which has been downloaded at any time...
- Data stopped suddenly, it was working earlier. What could be the reason? You may come across that the Real-Time Data was working fine after the installation till yesterday,... Updated by Sourabh D. 4 years ago
- Why I am getting - Master File Download / Unzip Error! Why would my broadband block Data? Are you getting the Master File Download / Unzip Error? Why would my broadband block the... Updated by Alpesh P. 3 years ago
- Difference between Continuous and Contract Format Please find below the e.g. of Continuous Futures & Contract Futures Symbols:BANKNIFTY &g...
- Delete All Inactive Symbols:- Now you can Delete All Inactive Symbols if you are using Velocity Version - Build: 4.0.0.11... Updated by Sourabh D. 2 years ago
Market Data API
- Can I get multiple symbol data in one go for Historical API call? For now, Historical data needs to be requested and can be delivered 1 by 1. Currently, th... Updated by Sourabh D. 3 years ago
- Need 200 Symbol Historical data in one go like Live Streaming Using our 1 minute and 5 minutes streaming feeds, you can get the data for a large number o... Updated by Sourabh D. 3 years ago
- How to Fetch Real-Time Data for the Market data API on the TrueData Sandbox page ?? Please visit this site first >> https://wstest.truedata.in/ Step 1 >>... Updated by Aditya C. 2 years ago
- What are the fields included in Real-Time Tick Streaming? Below are the fields included in Real-Time Tick Streaming with TrueData Market API (WebSocket): Sy... Updated by Aditya C. 2 years ago
- What are the fields included in Real-Time 1 Minute Bar Data Streaming? Below are the fields included in Real-Time 1 Minute Bar Data Streaming with TrueDa... Updated by Sourabh D. 3 years ago
- At 3:30 PM the Data i.e. for OHLC values are coming same as LTP. Why at 3:30 PM the Data i.e. for OHLC values are showing the same as LTP? Answer below: The mark... Updated by Hitesh V. 3 years ago
- Request/Call Limit for Historical Data (REST API) and Real Time Data (WebSocket API) Below are the details of Request Limit that has been set for Historical Data through REST API. T... Updated by Sourabh D. 2 years ago
- Using Threading at Client's End - Market Data API! Que. Could we use Threading at client's end for dealing with the multiple sy... Updated by Aditya C. 2 years ago
- Historical Data Availability Through REST API Historical Data is by default available for the below mentioned duration based on the Timeframe:-... Updated by Hitesh V. 3 years ago
- How to get EOD Data In TrueData Market Data API Sandbox Page? Please visit this link and then follow the below Steps >> https://wstest.truedata.in... Updated by Sourabh D. 2 years ago
- Full Market Feed Replay is Now Live (Market Data API) Replay feed is NOW Available & Activated for all Active TrueData Market Data API Subscribers... Updated by Sourabh D. 2 years ago
- User Already Connected Error: Solution is Force Logout We have a Force Logout method in case you wish to force a log out from all places or are unable to r... Updated by Ratish R. 2 years ago
Amibroker
- How to work with the Real Time Quote Window in Amibroker? The RT quote window provides real-time streaming quotes and some basic fundamental data. It is fairl...
- How can we backfill all Symbols at once ? To backfill all symbols at once using TrueData Velocity, one can use the "Wai...
- How to do Backfill in Amibroker ? To Force Backfill in Amibroker, look for the Green OK at the bottom right hand side of Amibroker.&am... Updated by Sourabh D. 4 years ago
- How to add Symbols quickly to Amibroker using Velocity 2.0 Open Velocity 2.0Search the symbols you need ..using the search bar & untick 'Show Acti...
- How can I see real time quote window in Amibroker ? AmiBroker RT features real-time watch window that allows you to watch streaming quotes. To show this...
- Time & Sales - Time shown by Amibroker lags by half hour This happens only when you are using Velocity 1.0 or velocity 2.0 with the eSignal Plugin. There is...
- What is the Bid/Ask trend Indicator? Bid/Ask trend indicator is available from Amibroker 5.9 onward.It is a graphical indicator...
- Amibroker installation path - What path should I enter here ? While installing TrueData Velocity 2.0, you will be prompted to enter the Amibroker Installation pat...
- Which are the things you should NOT do, or you should do very carefully while using Amibroker ? You should note the fact that when you are using data plugin then the plugin controls the quotation...
NinjaTrader 8
- How to load Order Flow + Market Profile-TPO in NT8 (Settings)? This FAQ is in continuation of the main Knowledge Base Article >> How to Conn... Updated by Aditya C. 4 years ago
- How to get the open Interest in Ninja Trader 8 Market Analyzer? Step 1) Open your Ninja Trader 8.0 and click on the "New" menu and select "M... Updated by Jainesh J. 2 years ago
NinjaTrader 7
- NinjaTrader 7 New Installation - TrueData Velocity Does Not Connect When you install NinjaTrader 7 for the first time, some version... Updated by Aditya C. 3 years ago
- How to Connect Velocity to Ninja Trader 7 ? Please click Here for Ninja Trader7 Configuration.
- Improving NinjaTrader 7 Performance & Data handling NinjaTrader 7 takes much longer than other traditional software as it tends to download all the data...
Loyalty Benefits
- What is the Loyalty Discount offer? The Loyalty discount offer is for customers who remain with us for longer period of time, without an... Updated by Aditya C. 4 months ago
- What is the minimum subscription for getting loyalty benefits? A minimum of 13 months of continuous subscription (without any breaks) would make you eligi... Updated by Sourabh D. 5 years ago
- Can I redeem my loyalty credit in another account? No, the loyalty benefits are linked to the ID created by you on the website and it cannot be clubbed... Updated by Sourabh D. 5 years ago
- Is there any grace period for renewing my service and still availing loyalty benefits? Yes, you will get a 10 days grace period after your subscription ends. Beyond 10 days you... Updated by Sourabh D. 4 years ago
Activation & Renewal
- How to Buy? What are the payment options available ? > To purchase a subscription please go to the Pricing page on our website and select your sub...
- How should I inform you if I deposit a payment to your bank account ? Once the payment is deposited into our bank account (Cheque / Draft / NEFT) :-Please send u...
- Should I inform you if I purchase using your payment gateway? You need not send us any details if you have purchased any of our product(s) online using o...
- How much time will take for activation of the subscription (s)? There will be an attempt to do do it instantly or as soon as possible, if you send... Updated by Sourabh D. 5 years ago
- Support Timing !! Our Support timing are:- 8:45 am to 6:00 pm Monday to Friday & 9:30 am to 1:00 pm on Saturda... Updated by Sourabh D. 5 years ago
Order Change / Cancellations & Refund
- Can I get refund if I cancel my order? As a rule, we don’t process refunds.Please evaluate our Trials thoroughly before purchasin...
- Can I change/update my product/service after activation? Yes, if you wish to change / upgrade / add the product(s) / service(s) after activation, yo... Updated by Sourabh D. 5 years ago