Server Maintenance Timing !

Maintenance Timings for TrueData Velocity

Day Time Activities Carried Out
Trading Weekday
(Velocity)  
07:45 am to 07:56 am TrueData Velocity - New Master Files are updated.
You just need to Restart Velocity every Trading day post 8 am and check that the "Date Modified" of the two Master Files downloaded, should be of the current Trading day.
Every Sunday

 (Velocity) 

05:00 am to 9:30 am TrueData Velocity Server Maintenance
(Activity would be carried out & completed at any time within this period)

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 Maintenance Timings for TrueData WebSocket-API

Trading Weekday
(WS-API)
07:30 am to 08:00 am TrueData WebSocket API Server Maintenance is carried out at this time.
Every Saturday & Sunday
(WS-API)
07:30 am to 10:30 am TrueData WebSocket API Server Maintenance is carried out at this time.

1)  Every Trading Weekday - From 09:00 am to 9:15 am -  For NSE - Trading Date reset & Previous days Last cached Values (Snap Quotes) would not be sent. You would get the next Snap quotes on the market start.

2)  Every Saturday - During maintenance, you could get responses like:-

  • Masters cannot be downloaded
  • Invalid Logout Response
  • Invalid Login
  • Velocity does not connect to Historical or Real-Time Servers
  • You may not able to load historical data etc
  • Real Time / Snapshot Quote / Market watch may not be visible 

3) Services would return to normal post these Maintenance Timings

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