All Problems | TrueData™ Support

API responses issue.

Not a Problem Bishnu P. ● Market Data (WebSocket) API ● Comments: 1 ● Reply ago by Aditya C.

regarding velocity and ninja trader connectivity

Solved VINAYAK D. ● Comments: 1 ● Reply ago by Jainesh J.

order flow charts not loding plz give solution

Solved punith K. ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Sourabh D.

Near Month futures data

Not a Problem Akshay G. ● IEOD Data ● Comments: 1 ● Reply ago by Aditya C.

Orientation / Configuration Integration with Amibroker

Solved Saurabh M. ● Comments: 1 ● Reply ago by Aditya C.

Truedata is not enabling

Solved Saurabh M. ● Comments: 1 ● Reply ago by Jayesh S.

Velocity 2.0 + eSignal DM

Known riws ● TrueData™ Velocity 2.0 ● Comments: 2 ● Reply ago by riws

I have not received user login ID and password details for Velocity 2.0 Trail version

Solved Sujay J. ● Comments: 2 ● Reply ago by Aditya C.

Able to fetch data for futures and options but Not stocks in Python via websocket

Not a Problem Trader I. ● Market Data (WebSocket) API ● Comments: 2 ● Reply ago by Trader I.

Getting invalid logout response detected...at 7 pm 17th APR, 2018..

Known Tarakeshwar N. ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Kapil M.

stock split data adjustment

Permanently in Progress for Continuous Improvement P S. ● TrueData™ Velocity 1.0 ● Comments: 16 ● Reply ago by Nayan M.

Occasionally I find volume of 1 in F&O. This is not possible as there is no contract with size 1.

Not a Problem Anil B. ● Report a Bad Tick / Irregular Price / Spike ● Comments: 2 ● Reply ago by Anil B.

ERROR: Your request failed with error "No Data!"

Solved Arindam G. ● Market Data (WebSocket) API ● Comments: 16 ● Reply ago by Arindam G.

I am not able to connect velocity 2.0 with ninja trader 7

Solved Yogesh A. ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Aditya C.

Mkt Profile TPO charts not working

Not a Problem Anusha J. ● TrueData™ Velocity 2.0 ● Comments: 4 ● Reply ago by Anusha J.

cloud VPS

Solved Aravi P. ● Comments: 1 ● Reply ago by Aditya C.

NT7 velocity connection Errors

Not a Problem Srikanth A. ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Aditya C.

Truedata configuration with Quantower software

Solved gajendra d. ● Market Data (WebSocket) API ● Comments: 1 ● Reply ago by Dhruv M.

Error while applying Indicator

Known kiran c. ● Comments: 1 ● Reply ago by Aditya C.

Inconsistant Data

Known Kaushik ● ago ● Report a Bad Tick / Irregular Price / Spike ● No Comments

Ninja Trader 7 goes into Saving mode while Downloading History

Known Thilagam ● TrueData™ Velocity 2.0 ● Comments: 3 ● Reply ago by Kapil M.

invalid login

Not a Problem ashok k. ● Comments: 1 ● Reply ago by Sourabh D.

hi i got the trial version but not sure how to use it

In Progress Vijayakumar M. ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Aditya C.

missing data in nifty

Solved dvb123 ● TrueData™ Velocity 2.0 ● Comments: 5 ● Reply ago by Manas

Not able to see the chart on amibroker

Solved Tarakeshwar N. ● Comments: 7 ● Reply ago by Aditya C.

TrueData not showing Open Interest (OI Data)

Not a Problem Sriram V. ● TrueData™ Velocity 2.0 ● Comments: 7 ● Reply ago by Aditya C.

error: An existing connection was forcibly closed by the remote host

Solved Hobby Q. ● Market Data (WebSocket) API ● Comments: 11 ● Reply ago by Aditya C.

mcx charts stooped, delayed timeings.pls rectify

Known maneksha ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Aditya C.

Started one week trial today. Getting an error while connecting to plugin in Ninja Trader 7

Not a Problem Anay A. ● Comments: 8 ● Reply ago by Kapil M.

History for Various Time Frames - More details

Not a Problem Manoj B. ● Comments: 5 ● Reply ago by Kapil M.

Configuration error #740

Not a Problem srikanth e. ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Kapil M.

Market Replay Data Not Available on NT 8

Not a Problem Abilash S. ● Historical Data ● Comments: 4 ● Reply ago by Sut P.

Connection Forcibly Closed by remote host at 10:11

Solved Shishir S. ● Market Data (WebSocket) API ● Comments: 4 ● Reply ago by Aditya C.

Report a Bad Tick / Irregular Price / Spike

Permanently in Progress for Continuous Improvement Kapil M. ● Report a Bad Tick / Irregular Price / Spike ● Comments: 19 ● Reply ago by Kapil M.

registered for free trail for ninja trader but no one called or i did not get the user name and pass

Solved Raju A. ● ago ● TrueData™ Velocity 2.0 ● No Comments

MISSING DATA

Solved jayant ● Comments: 1 ● Reply ago by Kapil M.

Today (2nd feb 2018) back fill failed..unacceptable--on such big and important day

Solved surekha ● Comments: 9 ● Reply ago by Kapil M.

Delay with RTD feed from Velocity 2.0 to Excel

In Progress Siva ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Kapil M.

Historical tick data download

Solved HS ● Comments: 4 ● Reply ago by Kapil M.

Velocity 2.0 - Beta - Scrolling - leads to Crash

Solved B R. ● TrueData™ Velocity 2.0 ● Comments: 2 ● Reply ago by Kapil M.

Cannot access Velocity 2.0

Not a Problem Gourav R. ● Comments: 4 ● Reply ago by Aditya C.

Need help for fin-alg TPO plug in

Solved Sushovan R. ● TrueData™ Velocity 1.0 ● Comments: 5 ● Reply ago by Kapil M.

Get historical data not accepting parameters start_time and end_time

Not a Problem Mayank S. ● Market Data (WebSocket) API ● Comments: 1 ● Reply ago by Aditya C.

Bad ticks

Solved HS ● Report a Bad Tick / Irregular Price / Spike ● Comments: 2 ● Reply ago by Kapil M.

Velocity on my laptop says subscription has expired

Not a Problem neo269 ● TrueData™ Velocity 2.0 ● Comments: 1 ● Reply ago by Kapil M.

Unable to add stock symbols - NT7

Not a Problem Tarang B. ● TrueData™ Velocity 1.0 ● Comments: 1 ● Reply ago by Kapil M.