MISSING DATA

jayant shared this problem ago

Solved

Sir i am a subscriber of your velocity optima service. From more than a week i am facing problem in Tick data and informed it to online support team.I have also subscribed to your TICK DATA Add on package. I am not getting tick data properly.

Today also missing data from 10 AM to 1.40 PM during market hour. I am attaching files for your reference.

kindly resolve this issue as soon as possible

Regards

Jayant

[email protected]

Files:

Replies (1)

Kapil M. ●

Please connect with our Live chat support.

The way to handle Tick data is like this :-

Open the Velocity front end
Right Click on any symbol and click 'Update From Feed'
Select the symbol, date Range & Tick.
Allow Velocity to pull the Tick data from the server.
Once done, now go to your NinjaTrader7 Chart & 'Reload Historical data'
All the data will be there.

Please talk to our Live chat support if it is still an issue.

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