We have a Force Logout method in case you wish to force a log out from all places or are unable to reconnect.
- Request you to fire the below-given URL(s) to force logout from all other places that you might have been logged in.
- Wait for around 5 mins and then try to log in and you should not get this error message.
- URL for Real-Time: https://api.truedata.in/logoutRequest?user=xxx&password=yyy&port=8082
Please feel free to contact us in case you need any further assistance by dropping an email to firstname.lastname@example.org
Also, visit >> TrueData WebSocket API Forum