I am using NT8. The data from 12:45 PM to 12:51 PM today, Dec 3 2018, is missing. CTRL+SHIFT+R did not work.
How can I backfill this data???
I have thrice written to chat support. Every time they have disconnected the chat.
We would be updating the data post market hours as the data is stored in memory.
This would be post 4.30 pm. Please upload from feed then and backfill your charts.
I have restarted both Velocity and NT8. However it still did not backfill. CTRL+SHIFT+R is also not helpful. Is there something else I need to do?
You need to open Velocity and first 'Update from Feed'. after that is done, please 'Reload historical Data' in Ninja.
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