Data Refreshment

Raghunandan M. shared this idea 7 years ago
Planned

Your data is good and software is also good. However, as you are only re-seller for CDP India Pvt Ltd, we are at very much inconvenience. Your parent company, uses only one mode off connectivity and does not have any back-up plan. Such incidents could have been avoided had there been alternate arrangements as back-up plan of another leased line connectivity. Kindly let me know you could do something in this matter. Otherwise I would be forced to go back to global Data.


Data Connectivity has been occurred twice in less than 30 days, such level of service is un acceptable.


Regards

Replies (4)

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Thank you for your feedback Sir !


It will be our endeavor to make sure that such instances are not repeated in the future. Work is already on to move towards full redundancy and back up connectivity.


We are going make sure that such stoppages are a thing of the past from now on.


Thanks again !

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Sir,


Backfill of today's data is not done for BANKNIFTY-I

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Sorry. Done Back filling of BANKNIFTY

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We are in the process of moving away from CDP India and finally getting our feed from NSE. You will see this implement in the next 2 months. After that, we will have a lot of improvements lined up and you will see continuous improvements along the way.

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